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Problems accessing web pages on Android

Accessing websites from an Android device and finding that some won't open, even though they used to work without problems, is one of the most frustrating and common situations. This comprehensive guide will take you step-by-step through all the causes and solutions so you'll never be blocked again when trying to access any website from your Android phone.

We'll analyze technical and configuration causes, network crashes, browser errors, insufficient memory, DNS issues, regional blocks, antivirus, VPN, and malware interference, and we'll explain in detail—going beyond what competitors have covered—how to identify and permanently resolve these issues, integrating expert tips and reference resources.

Top Causes: Why can't I access certain websites on Android anymore?

Solution to web pages that don't load on Android

The reasons why Some websites stop opening or loading correctly on an Android phone. Problems can be diverse and of varying complexity. Identifying the source is essential to applying the appropriate solution. Among the most common causes are:

Connectivity or network issues: Wi-Fi outages, saturated mobile data, temporary interference or restrictions imposed by the operator.
Damaged temporary files: cache, cookies, or corrupted data that blocks specific pages from loading.
Errors or lack of update in the browser and the WebView component: incompatibility with current web technologies or bugs making viewing difficult.
Blocks by antivirus, firewall or VPN: security apps that can accidentally filter out legitimate sites.
Incorrect date/time settings: They affect the validity of SSL certificates and can block secure access to many pages.
Low RAM or full storage: limits the ability to load new tabs and websites.
Improper configuration or downtime of DNS servers: prevents correct resolution of web addresses.
Regional restrictions, censorship or firewalls: There are websites blocked by geographic location.
Website-specific errors: server down, temporary problems, expired domain or incompatibility with mobile phones.
Browser extensions or add-ons: Ad blockers or scripts may prevent loading.
Malware or viruses: They can modify device settings and redirect traffic, preventing legitimate access.

Many of these factors can occur in combination, so it is essential to follow a diagnostic process to rule out all possible causes.

Check and stabilize your Internet connection

Checking connection and network problems on Android

El The most common failure is an unstable or intermittent connection.Before delving into technical tweaks, make sure your device has real internet access and rule out any network outages:

Open different websites and apps that require a network: If none of them work, the problem is general.
Disconnect and reconnect Wi-Fi: giving it a “reset” may restore connectivity.
Switch between Wi-Fi and mobile data: Test access from both networks to see if the error is local.
Restart your home router or modem: A simple recharge can repair persistent faults.
Take a speed test: Check if the network is stable and fast using services like this online test.

If you notice that only one page isn't loading but the rest are, move on to the next step. If the overall connection is down, contact your network provider to check for possible issues or restrictions in your area.

Is the website down or inaccessible only to you?

How to know if a website is down on Android

Before you touch anything on your mobile, check if the website is inaccessible to everyone or only to your network/device:

Online tools: Use platforms like DownDetector, IsItDownRightNow, or Down For Everyone Or Just Me to find out if the site is experiencing a general downtime.
Ask friends or check from another device and network: This way you rule out a problem exclusive to your mobile.

If the issue is global, all you have to do is wait for the site's managers to fix it. If it only affects you, read on.

Clearing Browser Cache and Cookies: Avoid Persistent Errors

One of the most effective methods to fix errors when loading web pages on Android is delete cache and cookies from the browser:

Open your Android's main browser and access the settings menu.
Look for the Privacy or Security section.
Choose the option Clear browsing data.
Select cache and cookies, and decide whether you want to delete recent or all-time data.
Confirm and restart the browser.

Deleting this data helps to:

Remove corrupt files that prevent pages from loading.
Avoid conflicts due to old or damaged data.
Troubleshooting websites that have changed domains, structures, or implemented new technologies that are incompatible with cached data.

If you use multiple browsers (Chrome, Firefox, Opera, Edge), repeat the procedure on each one. If access improves in incognito mode but continues to fail in normal mode, the problem almost always lies with the cache, cookies, or an active extension.

Extra tip: Also clear Android WebView data from the Google Play Store or app settings to avoid errors when viewing websites within other apps.

Update your browser, Android System WebView, and operating system

How to update browser and WebView on Android

Using older versions of browsers or WebViews can cause incompatibilities with current websites, display issues, and increased security risks:

Go to the Google Play Store and see if you have any pending updates for your primary browser.
Also search Android system WebView and update if necessary.
If your Android version supports system updates, apply them from Settings > System > Updates.
Reboot your device to apply the changes correctly.

The website still won't load? Try an alternative browser (for example, use Firefox or Opera if Chrome keeps crashing). This rules out browser-specific issues and may allow you to access the web while the developer fixes the issue in their app.

Close tabs, open apps and free up memory and storage

Excess of open tabs, processes and apps It can overload your RAM and storage, affecting performance and blocking the loading of new websites.

Close all browser tabs except the one you need.
End background app processes from the task manager.
Free up space by deleting unnecessary files, photos, videos, or apps.
Restart your phone to ensure a clean system with available memory.

Trick: On Android devices with low RAM, don't open more than 2-3 apps or web tabs at a time.

Check credentials and passwords saved in the browser

If the website you want to access requires user and password, check that you are not using an outdated login or incorrect stored data:

Delete the credentials saved in the browser's password manager.
Please try logging in manually with correct information.
If access fails again, use the option to recover or reset your password.

Check and correct the date and time of the device

A incorrect date or time generates SSL certificate failures and prevents secure connections to many sites:

Go to Settings > Date & Time and turn on the automatic option.
Verify that the time zone corresponds to your actual location.
Restart your phone if you have made any adjustments.

If the problem persists, also check the validity of the certificates for the website in question.

Temporarily disable antivirus, firewall and VPN

Security apps can block legitimate websites for false positives or error in detecting strange certificates:

Disable your antivirus and firewall for a moment and test your access.
If you're using a VPN, disconnect it and check your connection. Or change the VPN's country.
If the website opens normally after disabling these services, add the website to the exceptions list or only trust trusted security services.

Caution: Only leave these services disabled while checking access, never permanently to avoid risks.

Change and adjust DNS servers

The DNS servers They translate web addresses. If they're down, overloaded, or block some websites, you won't be able to access:

Go to Settings > Network & Internet > Private DNS.
Activate Private DNS and configure a fast and secure one like Google DNS (dns. google) or Cloudflare (1dot1dot1dot1.cloudflare-dns.com).
Save changes and restart the connection.

This often resolves "this website cannot be accessed" errors or issues with international websites.

Use incognito mode or private browsing

In incognito mode, the browser ignores cache, cookies, and extensions, which is ideal for ruling out technical issues with the normal profile:

Open a new tab in incognito/private mode and access the problematic website.
If the website appears, confirm that the problem is with temporary data or extensions.

If it works here, go back to normal mode, clear the cache and check the installed extensions (ad blockers, scripts, etc.).

Reset your mobile network settings

If after all the previous steps only your mobile fails to access certain websites, there may be a serious corruption in the network configuration:

Go to Settings > System > Reset options.
Choose Reset network settings (This clears Wi-Fi, VPN, and Bluetooth networks, but does not affect your personal files.)
Reconnect to your Wi-Fi or data and try access again.

This step fixes most complex connectivity errors.

Consider geoblocking, censorship, or regional restrictions

Some sites restrict access from certain regions due to rights, regulations, or censorship:

Use a reputable VPN app from the Play Store (example: create shortcut on Android).
Connect to a country where access to the website you're looking for is permitted.
Check if the page loads with the VPN (remember that some websites may block VPN access, so try it in multiple countries/servers).

Eye: Using VPNs to bypass traffic blocks is regulated differently by country. Check local regulations and always use trusted solutions.

Disable browser extensions and add-ons

The ad blockers, scripts, or security extensions can sometimes prevent websites from loading or partially displaying on Android:

Go to your browser settings and disable all extensions or add-ons.
Test the website. If it's already working, reactivate each one to find out which one is causing the conflict.
Alternatively, reinstall your browser to start without additional add-ons.