In the last few hours, Android users in Spain and other European countries are reporting crashes, freezes, and unexpected shutdowns from the Spotify app when using your home or office Wi-Fi connection.
The warnings are multiplying in forums and networks: Samsung Galaxy and Google Pixel account for the majority of cases., while with mobile data playback returns to normal, something that points to a conflict linked to the Wi-Fi network.
Why Spotify is down on Android: what we know
The company has acknowledged the problem on its official channels and confirms that Abnormal behavior appears when connecting to certain Wi-Fi networks, at which point the application may hang, stop responding, or close completely.
A repeated pattern in the testimonies is that The error disappears when switching to mobile data, reinforcing the idea that the origin is related to wireless connectivity management and not content or accounts.
Several users report that the failure worsens when trying to use speakers or televisions through Spotify Connect or Google Cast, with random outages, link losses and shutdowns before starting transmission.
Among the models mentioned in the reports are: Latest generation Galaxy and recent Google Pixel, although it is not limited exclusively to them and can affect other Android devices of different brands.
Who are the most affected?
The reports focus on Samsung Galaxy and Google Pixel phones, although there have been isolated cases with other manufacturers. The type of router doesn't seem to play a role: there have been complaints on home networks and also on public Wi-Fi networks.
In Spain and the rest of Europe, The support threads have become active with users describing shutdowns every few minutes or a virtually unusable app when connected to Wi-Fi.
What Spotify says and when will there be a fix?
Spotify confirms that its teams are working to identify the cause and deploy a patch, but has not yet shared a specific date for the corrective update.
The incidence does not affect iOS or the web version of Spotify, according to available information. The company recommends following its official forums and checking Google Play periodically for updates.
what can you do in the meantime
As a temporary measure, the option that is working best is turn off Wi-Fi and use mobile dataIf you have a Premium subscription, download playlists and albums to reduce your bill. You can also check out our Tricks for Spotify on Android.
If you usually play on speakers or TVs, it is advisable avoid casting (Spotify Connect/Google Cast) until the patch arrives, as it may trigger app crashes.
It is worth checking if there is Updates available on Google Play, exit beta programs and, if the problem persists, reinstall the app after clearing the cache and data from your phone's settings.
Some people have mitigated the behavior by trying another network band (2,4/5 GHz) or restarting the router, although it is not a guaranteed solution and depends on each network environment.
Those who cannot use mobile data should, for now, limit app usage on Wi-Fi and check official channels frequently in case the fix is ​​published without prior notice.
The Android outage has put many listeners in Spain and Europe on the ropes, but Spotify's recognition of the failure and the ongoing work to publish a solution They suggest that the problem will be solved as soon as the corresponding patch is distributed.
