If today, Saturday, November 1, 2025, when you try to play Fortnite you see the message "servers are not responding", it's not a problem with your device or your connection. It's a Scheduled maintenance to deploy update v38.00 linked to the new themed season.
Epic Games has temporarily disconnected the service since... 16:30 (Spanish Peninsular Time, CET) to apply the major patch and verify that everything is working as it should. During that interval, It is not possible to log in or match gamesSo the reasonable thing to do is wait until the work is finished.
What's happening with Fortnite today?
The disconnection comes right after the live event with nods to Kang and Kodos, and is due to the deployment of the main patch v38.00This version incorporates content from the collaboration with The Simpsons: an island inspired by Springfield, a themed Battle Pass and visual changes with cel shading effect, plus appearances of iconic characters like Homer, Marge, Bart and Lisa.
Maintenance schedules in Spain and Europe
Downtime began at 16:30 CET (15:30 UTC), coinciding with 11:30 AM on the US East Coast. If you try to log in during the maintenance window, the game will be suspended. title screen displaying "servers are not responding"It's not an error on your account: the services are being blocked preventively while the content is being installed.
How long will the fall last?
Epic usually takes a while for updates of this magnitude. between two and three hours to reset the servers, although the process may take longer if issues arise; in the meantime you can try other multiplayer gamesToday the volume of reports has been very high, with tens of thousands of ads in the first few minutes on monitoring platforms, suggesting high demand and connection peaks.
Common errors after the update and what you can do
When the servers come back online, you may see messages like "Profile request error" o "Error downloading supervised configuration"They are usually linked to version changes and data synchronization between client and server.
"Profile request error"
This warning is usually generated after periods of inactivity or due to a temporary mismatch between your client and the backend. Try these actions in this order:
- Check the official status: status.epicgames.com or @FortniteStatus. If there's maintenance, please wait.
- Update Fortnite and restart: Enable automatic updates and close/open the game if prompted.
- Clear cache: On PC, clear the launcher cache; on console, turn off completely and disconnect for 30 seconds.
- Reinstall if the problem persists: uninstall and reinstall the game; check the account link at account.epicgames.com.
"Error downloading supervised configuration"
This message points to connectivity problems that are blocking the recovery of parental controls or account settings. Before opening a ticketPerform these checks:
- Network test: verify that you have at least 25 Mbps stable and lower the latency if possible.
- Windows Firewall: Reset to default values ​​from Windows Security > Firewall.
- Mobile app data: On Android, clear cache and data; on iOS, download the app from Settings > Storage.
- PS5: Use Safe Mode to clear cache and rebuild database.
General connection tips
Beyond the specific errors, there are measures that help stabilize the session when the service becomes available again. These are the most effective:
- Restart application, console/PC and router (complete shutdown for 30 seconds).
- Linking: Sign out of Epic, unlink/link PSN or Xbox and sign back in; on PC, verify files.
- Try using a different device or network to rule out platform or ISP issues.
- Contact support at epicgames.com/help attaching screenshots and system data.
Official status and information channels
Epic publishes updates on @FortniteStatus (X) and on the service status website. In previous statements, the company explained that maintenance is part of its routine for each seasonal launch and that Access will be reopened as soon as the version is stable.For now, PlayStation and Xbox have not issued a specific notice regarding this outage.
What's new in v38.00?
The season introduces a Simpsons-themed Battle PassA map inspired by Springfield and cel-shading effects are also mentioned. new cosmetics and gameplay adjustments that accompany the post-Fortnitemares season rotation.
Affected platforms
Maintenance impacts all compatible platforms: PS5, PS4, Xbox Series X|S, Xbox One, PC, Nintendo Switch and Android. On mobile devices via the Epic Games StoreThe experience may also show login queues or pairing errors until reopening.
FAQs
Why can't I play today? Because the servers are undergoing maintenance to deploy v38.00 with the content of the new season.
How long will they be down? The usual time is 2-3 hours, but there is no exact confirmed time; it may be longer if incidents arise.
Where can I check the real-time status? At @FortniteStatus (X) and at status.epicgames.com, where the rollout progress is published.
Is there anything I can do to bypass the "no response" notification? No; while maintenance is underway, you can only update the game and wait for the servers to reopen.
If you are in Spain or another European country, the most sensible thing to do during this window is Download the patch, restart, and wait for official announcements.The "servers are not responding" message will disappear when Epic reactivates the service and the version is fully operational.
