Facebook Couples It's the dating and hookup feature of the popular social network, designed to help you meet new people, go on dates, or even find a partner, all integrated into the platform you already use every day. However, many users find themselves in the awkward position of asking themselves: Why isn't Facebook Couples showing up for me? If you have searched for the heart icon and cannot find it or cannot access the function, in this mega guide We explain to you step by step, in detail and without leaving you with any doubts, what to do to solve it., take advantage of its benefits and optimize your experience to the fullest.
Why isn't Facebook Couples showing up on my account?
Before looking for solutions, it is essential Understand the possible causes that prevent Facebook Couples from being available on your account.There are multiple reasons, and it is worth reviewing them one by one:
- Geographic availability: Facebook Couples isn't active in all countries. You can only access it if you live in a supported region.
- Minimum age: You must be at least 18 years old, as confirmed by your profile, to use the feature.
- Profile status and settings: If your personal information is incomplete, or you don't list yourself as "single" (or your relationship status isn't public), you may not see access to Couples.
- Outdated app: Using an older version of Facebook may prevent you from accessing the latest features, including Couples.
- Technical issues, cache, or recent errors: Corrupt data or synchronization issues may affect the visibility of the feature.
- Activity Policy: If your account has been inactive, blocked, or restricted, this option may be hidden.
- Preliminary deletion of the Couples profile: If you deleted your Couples profile, you'll have to wait a few days before using it again.
Countries and regions where Facebook Couples is available
One of the main reasons the icon doesn't appear is availability by country or territory. Not all regions offer this feature, and there may even be restrictions within some countries.
List of countries with access to Facebook Couples:
- Argentina
- Austria
- Belgium
- Bolivia
- Brazil
- Bulgaria
- Canada
- Chile
- Colombia
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Ecuador
- Estonia
- Finland
- France
- German
- Guyana
- Hungary
- Italy
- Iceland
- Ireland
- Laos
- Liechtenstein
- Lithuania
- Luxembourg
- Malaysia
- Malta
- Mexico
- Netherlands
- Norway
- Paraguay
- Peru
- Poland
- Portugal
- Philippines
- Singapore
- Slovakia
- Slovenia
- Suriname
- Thailand
- United Kingdom
- United States
- Uruguay
- Vietnam
If you don't live in one of these countries, the feature won't be visible. Sometimes, if you travel outside of an supported region, it may disappear temporarily.
Essential requirements to activate Facebook Couples on your account
- Have an active, real Facebook profile with enough personal information completedIt's recommended that your basic information, including marital status, city (of residence and birth), occupation, and education, be visible and up-to-date.
- Relationship status: Although it's not exclusive, Facebook typically prioritizes showing the Couples option to profiles that indicate their status as "single," preferably in public mode.
- Confirmed age: You must be of legal age according to local policy (usually at least 18 years old).
- Using the latest version of the app: On both Android and iOS, you must have Facebook fully updated.
- Residence in an eligible country and stable internet connection.
What to do if Facebook Couples isn't showing up? Quick and advanced solutions
If you meet the requirements above and still don't see the option, follow each of these methods (in order) to try to activate it and resolve any issues.
1. Update the Facebook app
- Open Google Play Store (Android) or App Store (iOS).
- Search Facebook and see if an update is available.
- Please update and then restart the app.
2. Clear the app's cache and data (especially on Android)
- Go to “Settings” on your device.
- Go to “Applications” or “Application Manager” and select Facebook.
- Tap “Storage,” then tap “Clear Cache” and “Clear Data.”
- Open Facebook again; you'll need to log in.
3. Check your Internet connection
Facebook Couples, like the rest of the app's features, needs a stable and fast internet connectionIf your connection is intermittent, slow, or unstable, the feature may not load properly.
- Check if other applications are working properly.
- Try switching from WiFi to mobile data (or vice versa).
- Restart the router if necessary.
4. Check if the Facebook server is experiencing problems
Sometimes the feature may be temporarily unavailable due to server outages or maintenance tasksYou can check Facebook status by checking pages like Downdetector to see if other users report errors.
5. Check that you meet the profile requirements
- Complete all the personal information in your profile.
- Please check that your name, date of birth, location, and marital status are entered correctly.
- Change your relationship status to "single" and set it to public if you have any doubts.
- Make sure your account is active and verified.
6. Manually activate Facebook Couples (if it doesn't appear automatically)
- Open Facebook and tap the three horizontal menu lines (top right or bottom depending on your operating system).
- Go to "Couples" or look for the heart icon in the shortcuts.
- If it doesn't appear, go to "Settings" (gear icon), select "Navigation Bar," then "Customize Navigation Bar," find "Couples," and select the option to pin it to the menu.
7. Try restarting the app and device
- Completely close the Facebook app and reopen it.
- Restart your smartphone.
8. Uninstall and reinstall Facebook
- Delete the Facebook app from your phone.
- Download it again and enter your details.
- This forces the download of the latest version and removes any lingering errors or corrupted data.
9. Check if your profile was deleted or blocked from the feature
If you deleted your Facebook Couples profile, there is a "cooling off" period. at least 7 days to be able to create it again. If you've reported issues or your account has been reported, access may be temporarily or permanently restricted.
10. Activate and check the status of notifications
- Go to “Menu” > “Settings & privacy” > “Settings” > “Preferences” > “Notifications”.
- Check that Facebook notifications are enabled; while you don't rely on them to activate the feature, some internal changes may require you to accept notifications.
Frequently Asked Questions About Facebook Couples Not Showing Up
Is it necessary to have my relationship status public?
It's not mandatory, but it can make activating Facebook Couples easier. If the feature doesn't appear, try setting your status to "single" and temporarily setting it to public. This can help you understand if your profile meets the visibility requirements.
What if I'm under 18?
Facebook Couples is only available to adults. If your date of birth is incorrect, please correct it and wait for validation.
Can I access it from the web version of Facebook?
Facebook Couples is primarily available on the mobile app (Android or iOS). The website may not support the feature in all regions or for all profiles.
Does the type of account (business, page, personal) matter?
Yes. Only the personal profiles have access to Facebook Couples. It's not available for business accounts, Pages, or secondary profiles.
Does turning off all notifications affect Facebook Couples?
It doesn't usually affect your health, but it's recommended to keep app notifications enabled to ensure you receive updates, messages, and status changes.
What data is required to create the profile?
You must have a real name, age, and photo, along with some basic information. The more complete your profile is, the greater the chance of being able to access Matches.
Other reasons why Facebook Couples may not appear
- prolonged inactivity: If you don't use Facebook frequently, certain features may be hidden until you resume using it.
- Restrictions by Facebook: If the account has been reported, blocked, or received warnings, the feature may be disabled.
- Sync errors after resetting your phone: Changing devices may require reinstalling Facebook or clearing your data and cache to restore full functionality.
- Too many apps open simultaneously or lack of memory: Close background apps to ensure Facebook runs optimally.
How to contact Facebook support and help
If you have performed all the steps above and Facebook Couples still does not appear, You can contact Facebook support directly. to report the problem.
- Open the app, go to "Menu" (three horizontal lines)
- Scroll down to "Help and Support" and select "Report a Problem"
- Describe your situation in detail (including why the Couples feature is not showing up despite meeting all requirements)
The support team will review your case and can help you restore access, if applicable.
Tips to take advantage of Facebook Couples and set up the best profile
- Complete your profile with attractive information, real photos, and sincerity.
- Don't forget to answer the questions the app asks you correctly; this helps the algorithm suggest better matches.
- You can integrate your Instagram and Facebook photos to make your profile more interesting.
- If you don't want friends to see your participation, check your privacy and visibility options.
- Set your preferences (gender, age, distance) to receive personalized suggestions.
- Remember: Facebook Couples never sends notifications to your friends or shares your activity on your main wall..
Common mistakes and how to prevent them when activating Facebook Couples
Many users make small mistakes that delay the feature's appearance. Here's how to avoid them:
- Don't complete your profile in a hurry: Take your time filling out each section, as Facebook detects this and may block features if essential information is missing.
- Verify your email and phone number: If you've changed your phone number, check that your contact information is verified.
- Make sure you follow our community guidelines: Any suspicious activity, harassment, or reporting may result in suspension of access to Couples.
With all these recommendations, causes, and detailed solutions, you should be able to view and activate the Facebook Matchmaking feature from your account, making the most of this platform to meet new people, flirt, and possibly start a relationship. If after checking all the points and completing the troubleshooting steps, the problem persists, Facebook's official support channel is your best option.